Build Trust Online
91% of consumers say that positive online reviews make them more likely to use a local business!
There’s no better way to build trust online than genuine positive reviews about you and your business.
Prevent Negative Reviews
Scared of negative reviews? Don’t be!
Our platform helps stop negative reviews in their tracks by instantly alerting you when a customer leaves a negative rating and encourages the customer to leave private feedback instead of writing a public review.
So don’t let your fear of negative reviews stop you from getting the praise and recognition your business deserves!
Improve Google Rankings
Google reviews are a key ranking factor for local search!
Google is consistently putting more and more weight behind local business reviews because they want their users to find the best local businesses.
Don’t ignore Google and fall behind your competitors!
Capture Reviews On Australia's Most Trusted 3rd Party Review Sites...Not Just Google
Integrations with your existing systems...so sit back an relax
We make gathering customer feedback even easier with hundreds of integrations on popular CRM, scheduling, and accounting platforms.
So whether you use Xero, Hubspot, Pipedrive, Acuity Scheduling, or something else, we can make your life easier by automating your review requests.
… and 86% of consumers read reviews for local businesses (including 95% of people aged 18-34)
Features That Fit Your Business
One Click Reviews
Your customers can leave you a glowing review with just a single click. Our review flow helps your business maximise the number of 3rd party reviews for your business.
Default messaging that fits your brand is great, but we know every customer is different. So we give you the ability to personalise every request before you send it.
When customers receive and respond to your review requests, it looks like it’s coming from you! Your logo, your colours, your messaging. After all, they’re your customers.
Don’t worry about scheduling your requests for the perfect time of day. We’ll automatically schedule your review requests and send them when customers are most likely to take action.
SMS as Standard
Increase customer response rates and engagement with SMS! With smart SenderID technology, the customer will immediately recognise that it’s you sending the request.
Integrate with your existing systems to automate the entire request process. We’ll work with you to implement a process that works with your existing systems so you can request reviews on autopilot.
Save time and energy with our advanced followup logic. Send the request once and we’ll automatically follow up with the customer based on your preferred schedule.
Know how each customer responds to your request with in-depth tracking! You’ll easily see everything you need to know right in your dashboard.
Stop negative reviews in their tracks with sentiment routing. Happy customers will be directed to your platform of choice while unhappy customers will be asked to leave private feedback.
Have different review profiles you want to build reviews on? No problem! Change your preferred 3rd party link at any time or set up multiple businesses profiles. Like we said…flexible.
If the customer doesn’t see your request in their inbox, they can’t action it. That’s why we’ve designed our emails to maximise deliverability and provide the feel of a personal email.
Boring, but important! We include all of the opt-out messaging required by Australian law so you don’t have to worry about it.
You've probably still got questions...check out the most common ones below
In order to optimise reviews on 3rd party platforms, all of our requests are one-click. That means that customers don’t have to complete multiple steps to leave a review on your preferred platform. In order to do that, we only store one 3rd party platform against your profile at a time, but you can update that platform any time you want to start building reviews on another platform.
No problem! You can create 3 businesses and send requests for any of them from the same login. Your limits are ‘request’ based, so if you have 100 requests / month, you can spread them between your businesses in a way that works for you.
This feature is also handy if you want to build reviews on different review platforms in a more streamlined way.
Let’s say you use Hubspot to manage your customers.
We’ll configure your profile to connect to your Hubspot account and viola…you’ll be able to send review requests without ever leaving Hubspot!
It’s not just Hubspot, we can work with hundreds of different platforms (e.g. Xero, ActiveCampaign, Mailchimp, Pipedrive…).
You bet…we don’t have any lock in contracts.
Absolutely, and that can still work. But by doing that you don’t have the ability to filter out negative reviews or automatically follow up with customers that don’t take action. Our platform is designed to save you time and energy by automating the process as much as possible.
At this moment, hard to say 🙂
We’re based in Newcastle, NSW and have an office right in the heart of the city.
If you’re in the area, we’d love to see you, just let me know and we’ll grab a coffee.
No, not at all! In fact, in 2019, over 66% of customers have left a review for a local business. Most after being asked to leave a review.
You can hope a happy customer leaves you a review, or you can ask. You’ll definitely get more reviews if you ask.
First month for just $6.95
- 100 requests / month
- Email & SMS included
- Integration on Request
- Full SEO Dashboard
- SEO Education
Usage resets each month
Send via Email, SMS, or both
We can help you integrate with your existing systems to further automate the process
We'll build a comprehensive SEO dashboard so you can track your performance over time
We love sharing SEO tips with passionate business owners
All pricing in Australian Dollars